Best AI receptionist for clinics, dental offices and vets: real examples
Short answer
This site has 20 real examples of clinics, dental offices and vets using an AI receptionist or AI phone agent. The tools named most often are Upfirst (5), Smith.ai (3) and Resonate AI (2), plus 7 other named tools; 3 use custom-built or unnamed setups. All 20 examples report a result, and each result is what the linked source says. This is a count of examples, not a rating.
AI receptionists clinics, dental offices and vets use, by number of examples
Ordered by how many real examples on this site name each tool, then by how many of those report a result. This is not a rating: we don't test tools or list prices.
- Upfirst: 5 examples, all report a result
- Smith.ai: 3 examples, all report a result
- Resonate AI: 2 examples, all report a result
- Arini: 1 example, reports a result
- Benian: 1 example, reports a result
- Intavia: 1 example, reports a result
- PupPilot: 1 example, reports a result
- Savvy Agents: 1 example, reports a result
- Viva: 1 example, reports a result
- Zoom Virtual Agent: 1 example, reports a result
Also: 3 custom-built or unnamed setups (the source doesn't name a product, or the business built its own).
How to set one up: AI receptionist for dental offices: real examples and how to set one up · AI for vet clinics: AI receptionists, AI scribes and real examples · AI receptionist for small business: real examples and how to set one up
20 real examples
Examples with a reported result come first. Every result is what the linked source reports. Company case studies are written by the tool maker, so read them with that in mind.
1
Carolina Pines Dentistry is a dental office in North Carolina. Its owner dentist talked on a dental marketing podcast about adding an AI receptionist that answers missed new-patient calls and books after-hours visits instead of sending them to voicemail. The podcast host's company sells a dental AI receptionist, so keep that in mind.
2
A two-location dental group put an AI receptionist on calls it was missing (about 500 a month), booking patients straight into the schedule. The vendor reports $134k in booked production from September 2025 to April 2026, including $34k in the first full month.
3
A Grapevine, TX chiropractic and acupuncture clinic with 150+ calls a month put a 24/7 AI on the phones. In the first 30 days it handled 172 calls and booked 32 new appointments, plus many text threads, so staff could focus on patients in the chair.
4
A dentist running two offices with a single receptionist put an AI on both phone lines. In its first 90 days it handled 1,700+ calls and booked 184 appointments into the practice software, including 12 new patients, about $230K in production.
5
Hearthstone Animal Clinic, a one-vet practice in northwest Houston with three support staff, has an AI receptionist pick up when the phone rings over 18 seconds, after hours and on half-days. It sends refill links and new-client forms by text, answers price questions, and handles hard calls like end-of-life care with care.
6
The Flossery, a three-dentist practice in Waltham, Massachusetts, dropped a human answering service that cost more and took wrong phone numbers. The AI answers patient questions, takes their details, texts new patient policies, and tags each call so the front desk can see which ones are scheduling requests.
7
My Smile Miami, a dental practice in Miami, put a bilingual voice agent on its phone number. It checks open times, books and reschedules appointments, collects insurance details and sends summaries to the office. Anything outside its set tasks goes to staff.
8
Andrew Flicker is a house-call physical therapist in New York City. Many of his patients speak little English, and almost nobody left voicemails. Now an AI receptionist answers in the caller's language, handles reschedules and cancellations, and texts him a translated transcript.
9
Alanna Brewton runs Breathe Wellness Center, a counseling practice in Kannapolis, North Carolina. Her sessions are back to back, and checking voicemail meant giving up her only breaks. Most callers just want an appointment, so the AI receptionist texts them her online booking link and tells other callers how to reach her.
10
Jason Akel runs Village Hypnotherapy & Coaching in Orinda, California. Spam calls got so bad that he sent every call to voicemail, and in nine months not one real client left a message. He forwarded his number to an AI receptionist and gave it his website, articles and answers to common questions, so it can explain his services and book consultations.
11
Dat Cao runs Native Physical Therapy, a solo practice in Annapolis, Maryland that treats athletes. Many people prefer to call with questions, usually while he is with a patient. An AI receptionist now answers, asks what the pain is stopping them from doing, blocks spam and emails him a summary within seconds.
12
The Pet Pad is a small vet clinic for small and exotic animals in Kearney, Nebraska, with a team of three and a half people. The owner was also receptionist and vet assistant, and the phone always rang mid-surgery. An AI receptionist now picks up overflow calls, gathers details and emails a summary marked by priority.
13
Mirelle Institute for Anti-Aging Medicine is a boutique med spa in Manasquan, New Jersey, run by a nurse practitioner. Its last AI receptionist sounded robotic and dropped calls. The new one qualifies leads from Google Ads, books through booking links, explains the $50 appointment deposit and lets callers ask for a live person anytime.
14
RolfPros is a one-person Rolfing (hands-on bodywork) practice in the Denver Tech Center with no front desk. Calls went to voicemail while the owner was with clients, and most callers didn't leave a message. He built an AI receptionist named Lisa from his own answers to the questions new callers ask. She answers 24/7, explains the service and fees, and books appointments into his calendar. Anything clinical goes to him.
15
Garden Springs Dental, a general dental practice in Lexington, Kentucky, used to start every day with staff listening to voicemails. Now an AI assistant named "Katie" texts missed callers right away, handles new patient questions, and sends the team an email summary of each conversation. The practice manager was worried patients would dislike the AI, but says very few have raised concerns.
16
Danville Pediatric Dentistry in Danville, Kentucky was drowning in missed calls and voicemails. Its AI assistant "Evie" now texts every missed caller, day or night, and sends the team daily and weekend summaries. It also showed when calls peak: 8 AM, lunch hour and Thursday afternoons.
17
Love Teeth is a dental practice of 5 to 10 people in Prestwich, near Manchester, UK. It recorded 2,447 outside calls in January 2026, with up to 26 an hour at its busiest. In June 2026 it switched on an AI receptionist connected to its Dentally booking system, first for missed and out-of-hours calls. The AI can book, move or cancel set types of appointments and passes clinical questions, payment questions and odd requests to the team. It gives no clinical advice.
18
Soothing Dental is a concierge dental practice in San Francisco. It added an AI receptionist to answer calls, book new visits and reschedule existing ones. About 1 in 10 callers spoke Spanish, and the AI handled those calls too.
19
A general dental office near Los Angeles used an AI receptionist on Open Dental for overflow and after-hours calls from June 2025. A part-time staff member read the summaries of all 1,432 calls over 15 months and every failed call transcript. The AI never put a caller through to a person, struggled to spell names (especially Spanish names) and sometimes said it would make a change and then didn't. The author later built a competing product, so weigh the comparisons with that in mind.
20
Natchez Trace Veterinary Services is a vet practice in the Nashville and Franklin, Tennessee area. After-hours calls used to go to voicemail, and the owner says they lost clients that way. PupPilot's AI now answers those calls, looks up the pet's medical record, follows the clinic's own protocols and escalates urgent cases.
Questions and answers
What is the best AI receptionist for clinics, dental offices and vets?
We don't test or rate tools, so we can't name a single best one. On this site, the tool with the most real examples for clinics, dental offices and vets is Upfirst (5 of 20), then Smith.ai (3) and Resonate AI (2). Open each example to see what the business needed, how it was set up and what the source reports.
Which AI receptionists do clinics, dental offices and vets use?
On this site: Upfirst (5), Smith.ai (3), Resonate AI (2), Arini (1), Benian (1), Intavia (1), PupPilot (1), Savvy Agents (1), Viva (1) and Zoom Virtual Agent (1), plus 3 custom-built or unnamed setups.
Are these real examples?
Yes. Each one links to its source: 1 owner's own story, 18 company case studies and 1 builder post. All 20 examples report a result, and every result is what the source says. Company case studies are written by the tool maker.
For tool makers
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