AI agents that ask happy customers for reviews and draft replies to new ones.
4 use cases so far.
A salon losing money to no-shows moved bookings to WhatsApp with 24h and 1h reminders, a Google review request after each visit, and a rebooking message 3 to 5 weeks later based on the service.
The owner of a 15-person field service business has an agent write a thank-you and review-link email after every closed job. Reviews went from about 2 to 8-10 a month. It also chases late invoices and sorts the inbox.
A small business owner moved review requests from email to text and lets AI draft replies to new reviews, and says reviews now come in steadily without chasing anyone. (Posted in the tool's own subreddit.)
Claude wrote a script that runs every day and presses Amazon's Request a Review on every eligible order, and another job flags rating and badge changes on each listing.