Cover two dental offices' phones with one AI receptionist

A dentist running two offices with a single receptionist put an AI on both phone lines. In its first 90 days it handled 1,700+ calls and booked 184 appointments into the practice software, including 12 new patients, about $230K in production.

How they set it up

1. Connect the AI to your practice management system so it books real open slots.
2. Set it up with each office's hours, services and details.
3. Let it answer every call, day and night, including after hours.
4. Book new patients straight in, and pass anything clinical to staff.

Result

First 90 days: 1,700+ calls handled across both offices, 184 appointments booked, 12 new patients captured, and about $230,000 in production the owner says used to slip away. The receptionist could finally plan a month off. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You answer calls for [Practice] at [Office 1] and [Office 2]. Ask which office, whether they are a new or existing patient, and what they need. Book open slots in the practice software and confirm by text. Answer hours, location and insurance questions from our list. Never give clinical advice; pass pain or emergencies to staff.