AI agents that handle the back office: forms, timesheets, reports and the many small jobs.
8 use cases so far.
A Connecticut venue owner used Claude Code to build 80+ n8n workflows in 28 days: POS sales reports, food cost tracking, staff tools, an event CRM and demand forecasts, with no new monthly software fees.
An owner of several small Amazon brands replaced a hired bookkeeper with Claude, which keeps the books and a monthly ledger per brand, asking him about any charge it can't place.
A freight company makes the owner fill a clunky form for every box he ships. He gave the job to Claude in Chrome, and it filled them correctly.
A family tea business with two stores and an online shop runs an agent the owner messages on Telegram. It places supplier orders, prints Shopify orders, tracks shipments, works out payroll, and checks timesheets every evening.
A four-café chain put its 25-page handbook into a custom GPT and connected Notion, so staff ask questions on an in-store iPad. Onboarding went from weeks to days and staff WhatsApp questions dropped by half.
The same café chain uses ChatGPT to explain unusually slow or busy weeks (students leaving, local events) and to size up new locations, and is testing ordering from suppliers through ChatGPT Agent.
In an experiment in Stockholm, a Gemini agent handles hiring, permits, supplier accounts and ordering while people make the coffee. It over-ordered bread and other items, a useful warning for anyone trying this.
A landscaper says Claude took on the office work he couldn't pay someone for: turning site notes into quotes, drafting replies and tracking jobs. He checks every number on a quote himself.