AI agents for hiring & training: small business use cases

AI agents that help train new staff and handle hiring paperwork.

2 use cases so far.

Restaurants & cafés · ChatGPT Business + Notion

Train new baristas with a handbook chatbot

A four-café chain put its 25-page handbook into a custom GPT and connected Notion, so staff ask questions on an in-store iPad. Onboarding went from weeks to days and staff WhatsApp questions dropped by half.

I want this· OpenAI customer story · Company case study

Restaurants & cafés · Gemini agent

Let an AI agent run a café's hiring, permits and ordering

In an experiment in Stockholm, a Gemini agent handles hiring, permits, supplier accounts and ordering while people make the coffee. It over-ordered bread and other items, a useful warning for anyone trying this.

I want this· PBS News · Company case study