How plumbers, HVAC companies, landscapers and other trades use AI agents to answer every call, book jobs and follow up.
8 use cases so far.
A voice agent on a Florida plumber's existing number sorts calls into routine, urgent or emergency, books visits, and sends real emergencies to the owner's cell. It reports 39 calls answered and 56% booked in 30 days.
A Jacksonville plumbing company's AI phone line picks up every call, books into ServiceTitan, and sends urgent calls to the on-call tech, cutting about 18 missed calls a week.
A Texas HVAC and plumbing company swapped voicemail for an AI agent on after-hours and overflow calls, plus instant replies to web leads and follow-ups on old estimates. It reports 90+ bookings a month by AI.
A Las Vegas HVAC company uses a voice agent that finds the customer, judges urgency, books an open slot and calls back on its own if the call drops, so no one waits on hold in peak season.
The owner of a 15-person field service business has an agent write a thank-you and review-link email after every closed job. Reviews went from about 2 to 8-10 a month. It also chases late invoices and sorts the inbox.
A small business owner moved review requests from email to text and lets AI draft replies to new reviews, and says reviews now come in steadily without chasing anyone. (Posted in the tool's own subreddit.)
With QuickBooks connected, owners describe an invoice in plain words and the assistant creates it, sends it with a payment link, and sends reminders on overdue ones after you confirm.
A landscaper says Claude took on the office work he couldn't pay someone for: turning site notes into quotes, drafting replies and tracking jobs. He checks every number on a quote himself.