Best AI receptionist for salons and spas: real examples
Short answer
This site has 16 real examples of salons and spas using an AI receptionist or AI phone agent. The tools named most often are BookingBee.ai (5), CallPad (4), Mindbody Messenger[ai] (2) and Upfirst (2), plus 3 other named tools. All 16 examples report a result, and each result is what the linked source says. This is a count of examples, not a rating.
AI receptionists salons and spas use, by number of examples
Ordered by how many real examples on this site name each tool, then by how many of those report a result. This is not a rating: we don't test tools or list prices.
- BookingBee.ai: 5 examples, all report a result
- CallPad: 4 examples, all report a result
- Mindbody Messenger[ai]: 2 examples, all report a result
- Upfirst: 2 examples, all report a result
- AgentZap: 1 example, reports a result
- Salon Agent AI: 1 example, reports a result
- Smith.ai: 1 example, reports a result
How to set one up: AI receptionist for hair salons: real examples and how to set one up · AI receptionist for small business: real examples and how to set one up
16 real examples
Examples with a reported result come first. Every result is what the linked source reports. Company case studies are written by the tool maker, so read them with that in mind.
1
A Chicago barbershop was missing calls while barbers were cutting hair. It set up an AI receptionist that answers calls, checks each barber's open times, books visits, texts confirmations, and gives walk-in wait times. The vendor's case study says the shop booked 55% more appointments from calls that were previously missed, within 60 days.
2
Mermaid Hair Extensions, with salons in Kirkland and Seattle, closes at 6 PM, and staff came in each morning to a long list of voicemails. Its AI receptionist, named Ariel, now books and cancels appointments in Phorest and answers questions about extensions, prices and services, any time.
3
Paws 48 Dog Wash & Gym in Arizona is a dog wash and grooming salon run by one owner. She had to stop mid-groom for every call. Now the AI receptionist answers, books grooming appointments straight onto her Google Calendar, and sends urgent calls to her phone.
4
Buddies Pet Daycare Boarding and Grooming in Las Vegas kept missing calls while staff were in the back with dogs or busy with walk-ins, and callers went elsewhere. Now the AI answers unanswered calls, takes the details, and texts and emails a transcript to the owners. It can also transfer callers to a person.
5
Takamichi Hair is a single-location salon in New York City. When stylists were busy with clients or the desk was closed, callers rarely left voicemails, so bookings were lost. An AI receptionist now texts callers, books appointments, answers common questions and only passes the hard ones to staff.
6
Adamson Jones is a hair salon in Llandudno, North Wales, with a team of seven, no reception desk and two closed days a week. The phone used to fall to the apprentice and ring out. Now an AI receptionist answers every call, books, moves and cancels appointments straight in the diary, and sends anything else to the owner.
7
Wilkinson Smith Salon in Colchester, England has a smaller team since COVID and turned its reception area into a treatment room. Whoever wasn't doing colour had to answer the phone, and the owner ended most days with missed calls to return. An AI receptionist now answers, updates the diary and emails the owner a transcript when someone needs her.
8
Mirelle Institute for Anti-Aging Medicine is a boutique med spa in Manasquan, New Jersey, run by a nurse practitioner. Its last AI receptionist sounded robotic and dropped calls. The new one qualifies leads from Google Ads, books through booking links, explains the $50 appointment deposit and lets callers ask for a live person anytime.
9
Essence of Beauty is a hair and beauty salon in Leyton, East London that has been open 31 years and has no receptionist. The phone went to whoever was free, often a therapist in the middle of a treatment. Now staff answer if they can, and if everyone is busy an AI receptionist books, moves or cancels straight in the diary and emails the manager a summary.
10
Clear Mind Studio is a wellness studio in Perth, Australia (float, sauna, ice bath and massage) founded by Craig and Karen Aird. As services grew they missed more calls and were heading for burnout. An AI virtual receptionist now handles enquiries, bookings and triage 24/7, and only complex questions go to staff.
11
Lime Salon Group runs three large salons in Dunfermline, Falkirk and Inverkeithing, Scotland. Every call used to pull a receptionist away from the client in front of them. An AI receptionist now answers, books, moves and cancels appointments straight in the diary, and sends the front desk a message when a person is needed.
12
Onur Salon is a six-person hair salon on Third Avenue in New York City. The owner wanted every call answered, both when the team was busy with clients and after hours. An AI receptionist now picks up those calls and books into the salon's Square account, without changing how the salon works.
13
West 13th Salon is a husband-and-wife-owned salon in West Fargo, North Dakota, with a team of 13. Stylists kept getting interrupted by the phone during appointments, and calls after hours went unanswered. An AI receptionist now books, moves and cancels appointments in Meevo and answers client questions.
14
Davey Dublin is a six-person hair salon on Stephen Street Lower in Dublin, Ireland, that books through Phorest. Calls were missed while staff were with clients, and after-hours calls turned into lost bookings. It started with an AI receptionist for after-hours calls only, with a voice and accent picked to suit its callers.
15
FORD Salon is a nine-person hair salon in downtown Kelowna, British Columbia. The front desk couldn't answer every call, and changes and cancellations took time away from clients in the chair. An AI receptionist now answers 24/7, books appointments, handles changes and cancellations, and answers questions.
16
Salon Sora in Boca Raton, Florida has more than 30 stylists, and calls kept coming after the front desk went home. An AI receptionist now takes over after closing: it answers every call, books, reschedules and cancels appointments in Meevo, and answers general questions.
Questions and answers
What is the best AI receptionist for salons and spas?
We don't test or rate tools, so we can't name a single best one. On this site, the tool with the most real examples for salons and spas is BookingBee.ai (5 of 16), then CallPad (4) and Mindbody Messenger[ai] (2). Open each example to see what the business needed, how it was set up and what the source reports.
Which AI receptionists do salons and spas use?
On this site: BookingBee.ai (5), CallPad (4), Mindbody Messenger[ai] (2), Upfirst (2), AgentZap (1), Salon Agent AI (1) and Smith.ai (1).
Are these real examples?
Yes. Each one links to its source: 16 company case studies. All 16 examples report a result, and every result is what the source says. Company case studies are written by the tool maker.
For tool makers
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