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Upfirst (AI receptionist)

Block spam calls and let real clients get through again

Quick answer

Jason Akel runs Village Hypnotherapy & Coaching in Orinda, California. Spam calls got so bad that he sent every call to voicemail, and in nine months not one real client left a message. He forwarded his number to an AI receptionist and gave it his website, articles and answers to common questions, so it can explain his services and book consultations.

Business type: Clinics & dental. Tool used: Upfirst (AI receptionist). Result: Spam calls dropped from 100 to 200 a month to zero, the case study says. Before, he estimated he was losing as much as $10,000 a month in missed clients.

Source: Upfirst case study (Company case study) · Added Thu, Oct 22 · Last updated 2026-10-23

ToolUpfirst (AI receptionist)BusinessClinics & dentalTaskAnswering calls, Scheduling & bookingsSourceUpfirst case study (Company case study)

How they set it up

  1. Forward your business number to the AI receptionist.
  2. Give it your website, articles about your services and answers to common questions.
  3. Turn on spam filtering.
  4. Let it answer questions and book consultations when you are in a session.

Result

Spam calls dropped from 100 to 200 a month to zero, the case study says. Before, he estimated he was losing as much as $10,000 a month in missed clients. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Questions and answers

What does the AI agent do here?

Jason Akel runs Village Hypnotherapy & Coaching in Orinda, California. Spam calls got so bad that he sent every call to voicemail, and in nine months not one real client left a message. He forwarded his number to an AI receptionist and gave it his website, articles and answers to common questions, so it can explain his services and book consultations.

Which tool did they use?

Upfirst (AI receptionist).

What was the result?

Spam calls dropped from 100 to 200 a month to zero, the case study says. Before, he estimated he was losing as much as $10,000 a month in missed clients. (as reported by the source)

How did they set it up?

Forward your business number to the AI receptionist. Give it your website, articles about your services and answers to common questions. Turn on spam filtering.

Answers come only from the source. Questions it doesn't answer are left out.

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You answer calls for [Practice]. Use only the information on our website and FAQ to explain our services. Answer common questions kindly, then offer to book a free consultation. Take the caller's name and number. Politely end sales and robocalls.
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