My Smile Miami, a dental practice in Miami, put a bilingual voice agent on its phone number. It checks open times, books and reschedules appointments, collects insurance details and sends summaries to the office. Anything outside its set tasks goes to staff.
Business type: Clinics & dental. Tool used: Benian (AI voice agent). Result: 93 bookings in the first month. The practice estimates them at roughly $27,000 based on its average appointment value (not collected revenue).
Source: Benian case study (Company case study) · Added Tue, Oct 20 · Last updated 2026-10-20
93 bookings in the first month. The practice estimates them at roughly $27,000 based on its average appointment value (not collected revenue). (as reported by the source)
Guide: AI receptionist for small business: real examples and how to set one up
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You answer calls for [Dental Practice] in English or Spanish, matching the caller. Book, move or cancel appointments using open times only. For new patients, collect name, birth date, phone and insurance. Send anything about pain, bills or treatment advice to staff.
A two-location dental group put an AI receptionist on calls it was missing (about 500 a month), booking patients straight into the schedule. The vendor reports $134k in booked production from September 2025 to April 2026, including $34k in the first full month.
A Grapevine, TX chiropractic and acupuncture clinic with 150+ calls a month put a 24/7 AI on the phones. In the first 30 days it handled 172 calls and booked 32 new appointments, plus many text threads, so staff could focus on patients in the chair.
A dentist running two offices with a single receptionist put an AI on both phone lines. In its first 90 days it handled 1,700+ calls and booked 184 appointments into the practice software, including 12 new patients, about $230K in production.