Danville Pediatric Dentistry in Danville, Kentucky was drowning in missed calls and voicemails. Its AI assistant "Evie" now texts every missed caller, day or night, and sends the team daily and weekend summaries. It also showed when calls peak: 8 AM, lunch hour and Thursday afternoons.
Business type: Clinics & dental. Tool used: Resonate AI. Result: In a 30-day pilot the source reports 583 missed calls handled (19% after hours), 416 patients replying, 59 new patients and 250 existing patients helped.
Source: Resonate AI case study (Company case study) · Added Tue, Oct 27 · Last updated 2026-10-27
In a 30-day pilot the source reports 583 missed calls handled (19% after hours), 416 patients replying, 59 new patients and 250 existing patients helped. (as reported by the source)
Guide: AI receptionist for small business: real examples and how to set one up
Danville Pediatric Dentistry in Danville, Kentucky was drowning in missed calls and voicemails. Its AI assistant "Evie" now texts every missed caller, day or night, and sends the team daily and weekend summaries. It also showed when calls peak: 8 AM, lunch hour and Thursday afternoons.
Resonate AI.
In a 30-day pilot the source reports 583 missed calls handled (19% after hours), 416 patients replying, 59 new patients and 250 existing patients helped. (as reported by the source)
Turn on an AI that texts back every missed call. Get daily summaries by email and flag the new patient leads. Look at when you miss the most calls and staff those times.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
Here is when our office gets calls: [times]. Write a friendly text our AI sends parents after a missed call, and suggest which hours we should add front desk help.
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Dat Cao runs Native Physical Therapy, a solo practice in Annapolis, Maryland that treats athletes. Many people prefer to call with questions, usually while he is with a patient. An AI receptionist now answers, asks what the pain is stopping them from doing, blocks spam and emails him a summary within seconds.
Mirelle Institute for Anti-Aging Medicine is a boutique med spa in Manasquan, New Jersey, run by a nurse practitioner. Its last AI receptionist sounded robotic and dropped calls. The new one qualifies leads from Google Ads, books through booking links, explains the $50 appointment deposit and lets callers ask for a live person anytime.
Garden Springs Dental, a general dental practice in Lexington, Kentucky, used to start every day with staff listening to voicemails. Now an AI assistant named "Katie" texts missed callers right away, handles new patient questions, and sends the team an email summary of each conversation. The practice manager was worried patients would dislike the AI, but says very few have raised concerns.