5 real use cases on this site use VoiceBit. They come from restaurants & cafés (5).
The jobs it does most here: answering calls (5), customer support (1) and reviews (1). Sources: 5 company case studies.
Every result below is what the linked source reports. Company case studies are written by the tool maker, so read them with that in mind.
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Make VoiceBit? Sponsor this siteRayo's Pizza in Hayward, California lost about 3 to 4 orders a day when a second call came in and callers hung up on hold. An AI now answers up to 10 calls at once and takes payment over the phone, so pickup is grab and go. It took 60 Super Bowl orders in 5 hours.
A-Town Pizza in Union City, California often runs with just the owner and one other person. Callers were put on hold or missed when the shop got busy. An AI voice agent now answers every call and takes orders in English and Spanish, so staff can serve the people in front of them.
Di Prima Pizza Speciale is a chef-owned pizzeria in Redondo Beach, California with many Brazilian customers. Most callers ring at the same time, and a busy line sent them to another pizza shop. An AI voice agent now answers every call at once and takes orders in English, Portuguese and Italian.
Fournos Pizzeria and Bistro is a family-run Italian restaurant in San Leandro, California, known for its homemade sauces. Staff used to type in each takeout order by hand and take payment at pickup. An AI phone agent now takes the order, takes payment over the phone and sends it to the kitchen, so customers just say their name and get their food.
Big Apple Pizza is a family-owned New York-style pizzeria in downtown Livermore, California, open since 2011. Phone orders were nearly 30% of revenue, but many calls were missed or put on hold while staff handled dine-in and takeout. An AI voice agent now takes phone orders, offers the shop's own delivery instead of sending orders to delivery apps, and runs loyalty rewards for repeat guests.