This site has 11 real examples of pizza shops using an AI receptionist or AI phone agent. The tools named most often are VoiceBit (5) and Loman AI (3), plus 3 other named tools. 10 of the 11 examples report a result, and each result is what the linked source says. This is a count of examples, not a rating.
Ordered by how many real examples on this site name each tool, then by how many of those report a result. This is not a rating: we don't test tools or list prices.
How to set one up: AI phone ordering for restaurants: real examples and how to set it up · AI receptionist for small business: real examples and how to set one up
Examples with a reported result come first. Every result is what the linked source reports. Company case studies are written by the tool maker, so read them with that in mind.
A single-location pizzeria in Vero Beach, Florida used to need four people on the phones on busy nights. A voice agent named Chloe now takes orders in about 1 minute 5 seconds instead of up to 5 minutes, with no missed calls or hold times on Friday rushes.
Baci Trattoria & Pizza, a family Italian restaurant in Naples, Florida, had five phone lines and still lost calls on busy nights, so the owner couldn't leave the front. One AI line, named Toni after a familiar staff name, now takes orders all day. The case study reports $50K+ from calls that used to be missed.
Rayo's Pizza in Hayward, California lost about 3 to 4 orders a day when a second call came in and callers hung up on hold. An AI now answers up to 10 calls at once and takes payment over the phone, so pickup is grab and go. It took 60 Super Bowl orders in 5 hours.
The owner of a small pizza shop in Midland, Texas found staff were stuck on the phone all shift, and walk-in customers couldn't pay because the register was in use. An AI phone agent now takes every call, even before opening, and he uses its call log to decide his opening hours.
Little Italy, an Italian restaurant and pizzeria in Port St. Lucie, Florida, had two people on the phones during the dinner rush and still lost calls. An AI phone agent now takes all takeout orders and sends them into the Toast POS. One person handles questions, reservations and callers who want to talk to someone. Many of its customers are older, and they got used to it.
A-Town Pizza in Union City, California often runs with just the owner and one other person. Callers were put on hold or missed when the shop got busy. An AI voice agent now answers every call and takes orders in English and Spanish, so staff can serve the people in front of them.
Di Prima Pizza Speciale is a chef-owned pizzeria in Redondo Beach, California with many Brazilian customers. Most callers ring at the same time, and a busy line sent them to another pizza shop. An AI voice agent now answers every call at once and takes orders in English, Portuguese and Italian.
Fournos Pizzeria and Bistro is a family-run Italian restaurant in San Leandro, California, known for its homemade sauces. Staff used to type in each takeout order by hand and take payment at pickup. An AI phone agent now takes the order, takes payment over the phone and sends it to the kitchen, so customers just say their name and get their food.
Big Apple Pizza is a family-owned New York-style pizzeria in downtown Livermore, California, open since 2011. Phone orders were nearly 30% of revenue, but many calls were missed or put on hold while staff handled dine-in and takeout. An AI voice agent now takes phone orders, offers the shop's own delivery instead of sending orders to delivery apps, and runs loyalty rewards for repeat guests.
Mootz Pizzeria + Bar in downtown Detroit gets about 95 calls a day, and more than 100 on weekends. Taking orders by phone tied up staff, so it had stopped and sent callers to the website, which often ended in a hang-up. An AI agent now answers wait-time questions and takes phone orders into Toast, paid before pickup.
A voice agent takes phone orders from a live menu, suggests add-ons, adds tax and reads back the total, then the order appears in a Google Sheet the kitchen watches.
We don't test or rate tools, so we can't name a single best one. On this site, the tool with the most real examples for pizza shops is VoiceBit (5 of 11), then Loman AI (3) and Certus AI (1). Open each example to see what the business needed, how it was set up and what the source reports.
On this site: VoiceBit (5), Loman AI (3), Certus AI (1), Maple (1) and Vapi (1).
Yes. Each one links to its source: 10 company case studies and 1 builder post. 10 of the 11 examples report a result, and every result is what the source says. Company case studies are written by the tool maker.
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