A.R.E. Louisiana is an electrical contractor in LaPlace, Louisiana. Rick Alleyne had paid people to answer phones, but they still had to call an electrician for answers, so someone always had to stop work. Now an AI receptionist answers 24/7 from the company's info and texts him a transcript, the caller's details and a recording within seconds.
Business type: Contractors & home services. Tool used: Upfirst (AI receptionist). Result: He says there are no more back-and-forth callbacks and no more paying receptionists who couldn't answer questions, and many customers don't realize it's AI. No numbers given.
Source: Upfirst case study (Company case study) · Added Wed, Oct 21 · Last updated 2026-10-21
He says there are no more back-and-forth callbacks and no more paying receptionists who couldn't answer questions, and many customers don't realize it's AI. No numbers given. (as reported by the source)
Guide: AI receptionist for small business: real examples and how to set one up
Guide: AI answering service for contractors: real examples and how to set one up
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You answer calls for [Electrical Company]. Ask what the problem is, the address, and the caller's name, email and phone number. If they smell burning or see sparks, tell them to turn off power at the breaker if it's safe and call 911, then mark the call URGENT. Tell them a technician will call back soon.
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