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Upfirst (AI receptionist)

Filter spam calls and send real customers your booking form

Quick answer

Handyman Pro, a remodeling and construction business in Oregon's Rogue Valley, found 60% of its calls were spam. The phone now rings a couple of times so the owner can catch regulars, then the AI answers, filters out spam, and texts real callers a link to the booking form, with a transcript sent to the owner.

Business type: Contractors & home services. Tool used: Upfirst (AI receptionist). Result: The owner estimates it saves the business $2,500 a month and says he hasn't answered the phone in weeks.

Source: Upfirst case study (Company case study) · Added Tue, Oct 20 · Last updated 2026-10-20

ToolUpfirst (AI receptionist)BusinessContractors & home servicesTaskAnswering calls, Scheduling & bookingsSourceUpfirst case study (Company case study)

How they set it up

  1. Let your phone ring a couple of times first so you can catch regulars and urgent calls.
  2. If you don't answer, send the call to the AI receptionist.
  3. Have it screen out spam and text real callers your booking form link.
  4. Get a transcript and summary of every call.

Result

The owner estimates it saves the business $2,500 a month and says he hasn't answered the phone in weeks. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Guide: AI answering service for contractors: real examples and how to set one up

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You answer calls for [Handyman Business]. If the caller is selling something, politely end the call. If they need work done, ask what the job is and where, then text them our booking form link and say we'll follow up.

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