2 real use cases on this site use Make. They come from contractors & home services (2).
The jobs it does most here: answering calls (2), scheduling & bookings (2) and lead follow-up (1). Sources: 2 company case studies.
Every result below is what the linked source reports. Company case studies are written by the tool maker, so read them with that in mind.
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Make Make? Sponsor this siteA Jacksonville plumbing company's AI phone line picks up every call, books into ServiceTitan, and sends urgent calls to the on-call tech, cutting about 18 missed calls a week.
Monkeyman Tree Service's crews were climbing trees and running chainsaws, so they missed many calls and followed up too late. A voice AI receptionist now answers every call, trained on their services, prices and scheduling rules. Each lead is added to GoHighLevel automatically, the customer gets a text confirmation, and the job goes into the crew's dispatch list.