SouthCal Landscape Corporation, a landscaping and hardscape company in Costa Mesa, Orange County, California, put a custom AI phone agent on its line from June 22 to September 21, 2026. The agent answered every call, screened out spam, handled customer questions and passed the ones it couldn't handle to the team.
Business type: Contractors & home services. Tool used: Custom AI phone agent (Roth Digital AI). Result: In the three months, the source reports 121 calls, of which 57 (47%) were spam. Of 23 genuine customer calls, 22 (96%) were handled or correctly passed on, 16 were fully handled, 1 was mishandled, and no leads were lost to voicemail.
Source: Roth Digital AI case study (Company case study) · Added Tue, Oct 27 · Last updated 2026-10-27
In the three months, the source reports 121 calls, of which 57 (47%) were spam. Of 23 genuine customer calls, 22 (96%) were handled or correctly passed on, 16 were fully handled, 1 was mishandled, and no leads were lost to voicemail. (as reported by the source)
Guide: AI receptionist for small business: real examples and how to set one up
Guide: AI answering service for contractors: real examples and how to set one up
Guide: AI receptionist for landscaping companies: real examples and how to set one up
SouthCal Landscape Corporation, a landscaping and hardscape company in Costa Mesa, Orange County, California, put a custom AI phone agent on its line from June 22 to September 21, 2026. The agent answered every call, screened out spam, handled customer questions and passed the ones it couldn't handle to the team.
Custom AI phone agent (Roth Digital AI).
In the three months, the source reports 121 calls, of which 57 (47%) were spam. Of 23 genuine customer calls, 22 (96%) were handled or correctly passed on, 16 were fully handled, 1 was mishandled, and no leads were lost to voicemail. (as reported by the source)
Write down your main call types: new quote, existing job, billing, spam. Set what the agent can answer on its own and when it must hand off to a person. Turn it on for all calls and review the call log every week.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
Here are the kinds of calls my landscaping company gets: [list]. For each, tell me what an AI phone agent should say, what it should ask, and when it should pass the caller to a person.
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