Mark Sloan runs Sloan Electric by himself. He was splitting each day between jobs and calls, estimates, scheduling, invoicing and lead follow-up, and estimates often took days. He set up Podium's AI Employee to handle incoming calls and messages and send a first reply to every lead, put all his materials in a price book for fast estimates, and turned on automatic review requests after jobs.
Business type: Contractors & home services. Tool used: Podium AI Employee. Result: The owner says the AI Employee sends a first message to every lead within one or two minutes, he saves about 10 hours a week, and he can send an estimate in about 10 minutes instead of days. Reported in Podium's case study.
Source: Podium (Company case study) · Added Tue, Nov 3 · Last updated 2026-11-03
The owner says the AI Employee sends a first message to every lead within one or two minutes, he saves about 10 hours a week, and he can send an estimate in about 10 minutes instead of days. Reported in Podium's case study. (as reported by the source)
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Mark Sloan runs Sloan Electric by himself. He was splitting each day between jobs and calls, estimates, scheduling, invoicing and lead follow-up, and estimates often took days. He set up Podium's AI Employee to handle incoming calls and messages and send a first reply to every lead, put all his materials in a price book for fast estimates, and turned on automatic review requests after jobs.
Podium AI Employee.
The owner says the AI Employee sends a first message to every lead within one or two minutes, he saves about 10 hours a week, and he can send an estimate in about 10 minutes instead of days. Reported in Podium's case study. (as reported by the source)
Turn on an AI that answers calls and messages when you can't. Have it send a first reply to every new lead right away. Put every material you use into a price book so estimates are quick.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You answer new leads for [electrician]. Reply within a minute, thank them, and ask for their address, what they need done, and photos if they have them. Say the owner will send an estimate today, and book a visit from [calendar] if they need one.
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