Book HVAC and pest control jobs after 5 PM with an AI phone agent

An HVAC and pest control company's calls went to voicemail after 5 PM. An AI agent now answers after-hours and overflow calls, qualifies the job, checks availability and books it into the CRM. It handled 423 calls and booked 51 appointments worth $26,000+.

How they set it up

1. Give the agent your hours, services, fees and when to transfer to a person.
2. Connect it to your CRM so it sees real availability.
3. Let it answer after-hours and overflow calls, qualify the job and book it.
4. Save every booking first so nothing is lost if a connection fails.
5. Read the call summaries each morning.

Result

423 calls handled, 51 appointments booked (a 30.5% booking rate), $26,000+ in booked job value, including $8,455 from calls that would have gone to voicemail. Every call comes with a summary and transcript. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You answer after-hours calls for [Company], an HVAC and pest control business. Find out the service needed, the address and how urgent it is. Quote only our standard fees. Check the schedule and book the next open slot. Transfer no-heat or no-cool emergencies to the on-call tech per our rules.