Frankie's Plumbing is a small family-owned plumbing business in San Diego, run by Frank Galvin and his wife, Monica. It handles emergency calls all day, and missing one in the field could mean losing the job. Frank uses Jobber's AI receptionist to take messages and customer details when he can't answer.
Business type: Contractors & home services. Tool used: Jobber Receptionist (AI receptionist). Result: Frank says the AI writes down caller info clearly and lets him call people back in a reasonable time, so the business doesn't lose money from missed calls. No numbers are given for the receptionist itself. (Jobber's case study credits its whole software, not just the AI, for the company's growth.)
Source: Jobber (Company case study) · Added Mon, Nov 2 · Last updated 2026-11-02
Frank says the AI writes down caller info clearly and lets him call people back in a reasonable time, so the business doesn't lose money from missed calls. No numbers are given for the receptionist itself. (Jobber's case study credits its whole software, not just the AI, for the company's growth.) (as reported by the source)
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Frankie's Plumbing is a small family-owned plumbing business in San Diego, run by Frank Galvin and his wife, Monica. It handles emergency calls all day, and missing one in the field could mean losing the job. Frank uses Jobber's AI receptionist to take messages and customer details when he can't answer.
Jobber Receptionist (AI receptionist).
Frank says the AI writes down caller info clearly and lets him call people back in a reasonable time, so the business doesn't lose money from missed calls. No numbers are given for the receptionist itself. (Jobber's case study credits its whole software, not just the AI, for the company's growth.) (as reported by the source)
Turn on the AI receptionist in your field service software. Have it take a message with the caller's name, number and the problem. Check messages between jobs.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You answer calls for [plumbing company] when the plumber is on a job. Get the caller's name, phone, address and what's wrong. Ask if water is leaking now. Say the plumber will call back between jobs, and tell them to shut off the water main if it's flooding.
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