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Loman AI

Hand a busy pizza shop's phones to an AI so staff can serve walk-ins

Quick answer

The owner of a small pizza shop in Midland, Texas found staff were stuck on the phone all shift, and walk-in customers couldn't pay because the register was in use. An AI phone agent now takes every call, even before opening, and he uses its call log to decide his opening hours.

Business type: Restaurants & cafés. Tool used: Loman AI. Result: The owner says a $3,000 a month phone position was replaced by a $300 a month AI, and without it he'd lose over $200,000 a year. The shop now does over $1.4 million a year, open five hours a day.

Source: Loman case study (Company case study) · Added Thu, Oct 22 · Last updated 2026-10-23

ToolLoman AIBusinessRestaurants & cafésTaskAnswering calls, Customer supportSourceLoman case study (Company case study)

How they set it up

  1. Give the AI phone agent your full menu and prices.
  2. Let it answer every call, including before you open.
  3. Listen to the logged calls and fix anything it got wrong.
  4. Use the call volume by hour to set your opening hours.

Result

The owner says a $3,000 a month phone position was replaced by a $300 a month AI, and without it he'd lose over $200,000 a year. The shop now does over $1.4 million a year, open five hours a day. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Guide: AI phone ordering for restaurants: real examples and how to set it up

Questions and answers

What does the AI agent do here?

The owner of a small pizza shop in Midland, Texas found staff were stuck on the phone all shift, and walk-in customers couldn't pay because the register was in use. An AI phone agent now takes every call, even before opening, and he uses its call log to decide his opening hours.

Which tool did they use?

Loman AI.

What did it cost?

About $300 a month for the AI, replacing a $3,000 a month phone position, the owner says.

What was the result?

The owner says a $3,000 a month phone position was replaced by a $300 a month AI, and without it he'd lose over $200,000 a year. The shop now does over $1.4 million a year, open five hours a day. (as reported by the source)

How did they set it up?

Give the AI phone agent your full menu and prices. Let it answer every call, including before you open. Listen to the logged calls and fix anything it got wrong.

Answers come only from the source. Questions it doesn't answer are left out.

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You take phone orders for [Pizza Shop]. Use only the items and prices on our menu. Repeat the order back, confirm pickup or delivery and the address, and give the total. Before we open at [time], take the order for when we open.
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