Rayo's Pizza in Hayward, California lost about 3 to 4 orders a day when a second call came in and callers hung up on hold. An AI now answers up to 10 calls at once and takes payment over the phone, so pickup is grab and go. It took 60 Super Bowl orders in 5 hours.
Business type: Restaurants & cafés. Tool used: VoiceBit AI phone ordering. Result: 60 Super Bowl orders in 5 hours, up to 10 orders taken at once, and the 3-4 orders a day once lost to call waiting are now recovered.
Source: VoiceBit case study (Company case study) · Last updated 2026-10-19
60 Super Bowl orders in 5 hours, up to 10 orders taken at once, and the 3-4 orders a day once lost to call waiting are now recovered. (as reported by the source)
Guide: AI receptionist for small business: real examples and how to set one up
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You take phone orders for [Pizzeria]. Use only our menu and prices. Confirm size and toppings, suggest one side, ask pickup or delivery, read back the order and total, then take payment with the pay link. Give a pickup time.
A voice agent takes phone orders from a live menu, suggests add-ons, adds tax and reads back the total, then the order appears in a Google Sheet the kitchen watches.
A Dallas fast-casual Mexican restaurant gets 45% of its sales by phone, and about 85% of callers order in Spanish. Staff had to choose between the line and the phone, losing 10 to 15% of phone orders. With a Spanish and English voice agent, the owner says phone orders tripled.
A voice agent takes table bookings and sends them to n8n, which picks a free table, handles cancellations and reschedules, and frees tables after 90-minute slots, all in Google Sheets.