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VoiceBit (voice AI)

Never send callers to the pizza shop next door with an AI phone agent

Quick answer

Di Prima Pizza Speciale is a chef-owned pizzeria in Redondo Beach, California with many Brazilian customers. Most callers ring at the same time, and a busy line sent them to another pizza shop. An AI voice agent now answers every call at once and takes orders in English, Portuguese and Italian.

Business type: Restaurants & cafés. Tool used: VoiceBit (voice AI). Result: The case study reports zero missed calls and no employee needed just to answer the phone. It takes orders in three languages: English, Portuguese and Italian.

Source: VoiceBit case study (Company case study) · Added Fri, Oct 23 · Last updated 2026-10-23

ToolVoiceBit (voice AI)BusinessRestaurants & cafésTaskAnswering callsSourceVoiceBit case study (Company case study)

How they set it up

  1. Put the AI voice agent on your phone lines so many calls can be answered at once.
  2. Give it your menu and how you want calls handled.
  3. Turn on the languages your regulars speak.
  4. Free the person who used to sit on the phone for other work.

Result

The case study reports zero missed calls and no employee needed just to answer the phone. It takes orders in three languages: English, Portuguese and Italian. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Guide: AI phone ordering for restaurants: real examples and how to set it up

Questions and answers

What does the AI agent do here?

Di Prima Pizza Speciale is a chef-owned pizzeria in Redondo Beach, California with many Brazilian customers. Most callers ring at the same time, and a busy line sent them to another pizza shop. An AI voice agent now answers every call at once and takes orders in English, Portuguese and Italian.

Which tool did they use?

VoiceBit (voice AI).

What was the result?

The case study reports zero missed calls and no employee needed just to answer the phone. It takes orders in three languages: English, Portuguese and Italian. (as reported by the source)

How did they set it up?

Put the AI voice agent on your phone lines so many calls can be answered at once. Give it your menu and how you want calls handled. Turn on the languages your regulars speak.

Answers come only from the source. Questions it doesn't answer are left out.

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You take phone orders for [Pizzeria]. Answer in the caller's language: English, Portuguese or Italian. Use only this menu: [menu]. Repeat the order back, give the pickup time, and send it to the kitchen.
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