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VoiceBit (voice AI)

Stop missing calls at a two-person pizza shop with an AI phone agent

Quick answer

A-Town Pizza in Union City, California often runs with just the owner and one other person. Callers were put on hold or missed when the shop got busy. An AI voice agent now answers every call and takes orders in English and Spanish, so staff can serve the people in front of them.

Business type: Restaurants & cafés. Tool used: VoiceBit (voice AI). Result: It captures the 10 to 15 calls a busy day that used to go unanswered, and takes orders in English and Spanish.

Source: VoiceBit case study (Company case study) · Added Fri, Oct 23 · Last updated 2026-10-23

ToolVoiceBit (voice AI)BusinessRestaurants & cafésTaskAnswering callsSourceVoiceBit case study (Company case study)

How they set it up

  1. Put the AI voice agent on your phone line.
  2. Give it your full menu and prices.
  3. Turn on Spanish (or the languages your callers speak).
  4. Let it answer when you're busy with walk-in customers.

Result

It captures the 10 to 15 calls a busy day that used to go unanswered, and takes orders in English and Spanish. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Guide: AI phone ordering for restaurants: real examples and how to set it up

Questions and answers

What does the AI agent do here?

A-Town Pizza in Union City, California often runs with just the owner and one other person. Callers were put on hold or missed when the shop got busy. An AI voice agent now answers every call and takes orders in English and Spanish, so staff can serve the people in front of them.

Which tool did they use?

VoiceBit (voice AI).

What was the result?

It captures the 10 to 15 calls a busy day that used to go unanswered, and takes orders in English and Spanish. (as reported by the source)

How did they set it up?

Put the AI voice agent on your phone line. Give it your full menu and prices. Turn on Spanish (or the languages your callers speak).

Answers come only from the source. Questions it doesn't answer are left out.

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You take phone orders for [Pizza shop]. Greet callers in English and switch to Spanish if they speak Spanish. Use only this menu: [menu]. Repeat the order back, give the total and pickup time, and send it to the kitchen.
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