Fournos Pizzeria and Bistro is a family-run Italian restaurant in San Leandro, California, known for its homemade sauces. Staff used to type in each takeout order by hand and take payment at pickup. An AI phone agent now takes the order, takes payment over the phone and sends it to the kitchen, so customers just say their name and get their food.
Business type: Restaurants & cafés. Tool used: VoiceBit (voice AI). Result: It handles 40 to 50 calls a week. The order, payment and routing take about one minute. It was live in 24 to 48 hours, and the owner says it has paid for itself.
Source: VoiceBit case study (Company case study) · Added Fri, Oct 23 · Last updated 2026-10-23
It handles 40 to 50 calls a week. The order, payment and routing take about one minute. It was live in 24 to 48 hours, and the owner says it has paid for itself. (as reported by the source)
Guide: AI receptionist for small business: real examples and how to set one up
Guide: AI phone ordering for restaurants: real examples and how to set it up
Fournos Pizzeria and Bistro is a family-run Italian restaurant in San Leandro, California, known for its homemade sauces. Staff used to type in each takeout order by hand and take payment at pickup. An AI phone agent now takes the order, takes payment over the phone and sends it to the kitchen, so customers just say their name and get their food.
VoiceBit (voice AI).
It handles 40 to 50 calls a week. The order, payment and routing take about one minute. It was live in 24 to 48 hours, and the owner says it has paid for itself. (as reported by the source)
Put the AI phone agent on your line and give it your menu. Have it take payment during the call. Send each order straight to the kitchen and front desk.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You take phone orders for [Restaurant]. Use only this menu: [menu]. Repeat the order back, take card payment, and give the pickup time. Send the order to the kitchen marked PAID with the customer's name.
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