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Pull documents from email and Drive to finish grant and license applications with ChatGPT

Quick answer

The Den Family Social is a social club in Denver for parents, with space for their kids. While opening a second location, the small team connected ChatGPT to Gmail, Slack and Google Drive to gather files, find what was missing and convert them into the right formats for grant and liquor-license applications. The team still reviews the work and makes the decisions.

Business type: Event companies, Restaurants & cafés. Tool used: ChatGPT Work. Result: The source reports grant applications now take 2 hours instead of 3 days, a liquor-license application took 3 hours instead of 4 days, and the leadership team saves 10 to 15 hours a week.

Source: OpenAI customer story (Company case study) · Added Wed, Oct 28 · Last updated 2026-10-28

ToolChatGPT Work · More examples: ChatGPT and OpenAIBusinessEvent companies, Restaurants & cafésTaskOperations & admin, EmailSourceOpenAI customer story (Company case study)

How they set it up

  1. Connect the AI tool to your email, chat and file storage.
  2. Give it the application's list of required documents.
  3. Ask it to find each document, list what's missing and convert files to the right format.
  4. Review everything yourself before you submit.

Result

The source reports grant applications now take 2 hours instead of 3 days, a liquor-license application took 3 hours instead of 4 days, and the leadership team saves 10 to 15 hours a week. (as reported by the source)

Questions and answers

What does the AI agent do here?

The Den Family Social is a social club in Denver for parents, with space for their kids. While opening a second location, the small team connected ChatGPT to Gmail, Slack and Google Drive to gather files, find what was missing and convert them into the right formats for grant and liquor-license applications. The team still reviews the work and makes the decisions.

Which tool did they use?

ChatGPT Work.

What was the result?

The source reports grant applications now take 2 hours instead of 3 days, a liquor-license application took 3 hours instead of 4 days, and the leadership team saves 10 to 15 hours a week. (as reported by the source)

How did they set it up?

Connect the AI tool to your email, chat and file storage. Give it the application's list of required documents. Ask it to find each document, list what's missing and convert files to the right format.

Answers come only from the source. Questions it doesn't answer are left out.

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

Here is the checklist for the [grant/license] application: [paste]. Search my email and Drive for each item. Make a table: item, file found (with link), what's missing, and what format it needs. Convert anything that's in the wrong format.
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