Touch of OShea Natural Skincare is a Philadelphia skincare brand. The founder learned how to write good AI prompts in free small business courses, then built a set of AI agents that each play one role: chief of staff, chief marketing officer (CMO) and chief financial officer (CFO).
Business type: Online stores. Tool used: AI agents the founder set up (tool not named). Result: The agents save the founder 7 to 10 hours a week on admin. For a back-to-school sale, the CFO agent helped plan the promotion and the CMO agent wrote the ad and email copy, and the sale hit its revenue target, the story says.
Source: Verizon news story (Owner's own story) · Added Mon, Oct 26 · Last updated 2026-10-26
The agents save the founder 7 to 10 hours a week on admin. For a back-to-school sale, the CFO agent helped plan the promotion and the CMO agent wrote the ad and email copy, and the sale hit its revenue target, the story says. (as reported by the source)
Touch of OShea Natural Skincare is a Philadelphia skincare brand. The founder learned how to write good AI prompts in free small business courses, then built a set of AI agents that each play one role: chief of staff, chief marketing officer (CMO) and chief financial officer (CFO).
AI agents the founder set up (tool not named).
The agents save the founder 7 to 10 hours a week on admin. For a back-to-school sale, the CFO agent helped plan the promotion and the CMO agent wrote the ad and email copy, and the sale hit its revenue target, the story says. (as reported by the source)
Write one set of instructions for each role (chief of staff, CMO, CFO). Give each agent the facts it needs: prices, costs, past sales and your brand voice. Ask the CFO agent to plan a sale's discounts and targets.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You are the CFO for [Brand]. Here are our prices, costs and last year's sales: [data]. Plan a [season] sale: which products, what discount, and a sales target. Show your math. Then hand a short brief to the marketing agent.
Is this your business? Show you're featured. Paste this code into your website. The badge links back to this page.
<a href="https://smallbizagentusecases.com/use-cases/skincare-brand-ai-agents-cfo-cmo/" title="Featured on Small Biz Agent Use Cases"><img src="https://smallbizagentusecases.com/badge/featured.svg" alt="Featured on Small Biz Agent Use Cases" width="250" height="56"></a>About the badge
Midnight Sun Mercantile, a family business in Alaska selling wild-harvested botanicals, uses an AI agent for its whole idea-to-product process. It helps with compliance, writes copy in their voice, designs labels and product descriptions, adds inventory to Shopify, and tracks supplies so it can reorder at set levels.
An owner of several small Amazon brands replaced a hired bookkeeper with Claude, which keeps the books and a monthly ledger per brand, asking him about any charge it can't place.
Claude wrote a script that runs every day and presses Amazon's Request a Review on every eligible order, and another job flags rating and badge changes on each listing.