2 real use cases on this site use Sonant. They come from insurance agencies (2).
The jobs it does most here: answering calls (2), operations & admin (1) and customer support (1). Sources: 2 company case studies.
Every result below is what the linked source reports. Company case studies are written by the tool maker, so read them with that in mind.
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Make Sonant? Sponsor this siteAn 11-person North Carolina insurance agency got 700+ calls a month, and staff kept stopping work just to transfer calls. Its AI receptionist, Quinn, now answers, routes calls and blocks vendor spam. The agency reports 58+ hours a month freed up and an 8x return on spend.
Libardi Service Agency, an independent insurance agency of about 14 people with offices in New York and South Carolina, had no phone cover in the early morning or after hours, no one dedicated to Spanish-speaking customers, and lots of spam calls. It turned on an AI receptionist (nicknamed "Libby") for a planned three-hour test and never turned it off.