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Build a part-numbering system and troubleshoot shop machines with ChatGPT

Quick answer

Reno Salvage is an 86-year-old salvage and metal yard in Reno, Nevada. Its manager used ChatGPT to create a part-numbering system for over 1,000 products, a job the yard had put off because it would take weeks. When a plasma cutting table broke, he described the problem to ChatGPT and got a fix instead of waiting days for a technician. He also uses it to look up specs for customers' technical questions on the spot.

Business type: Retail shops. Tool used: ChatGPT. Result: The source reports the part-numbering for over 1,000 products was done in a single afternoon instead of weeks.

Source: OpenAI small business stories (Company case study) · Added Wed, Oct 28 · Last updated 2026-10-28

ToolChatGPT · More examples: ChatGPT and OpenAIBusinessRetail shopsTaskInventory & ordering, Operations & adminSourceOpenAI small business stories (Company case study)

How they set it up

  1. Export your product list with names and sizes.
  2. Tell ChatGPT the rule you want for part numbers, and ask for a spreadsheet.
  3. Check a sample of the numbers with your shop team before using them.
  4. When a machine acts up, describe the error and what you've tried; follow safety steps first.

Result

The source reports the part-numbering for over 1,000 products was done in a single afternoon instead of weeks. (as reported by the source)

Questions and answers

What does the AI agent do here?

Reno Salvage is an 86-year-old salvage and metal yard in Reno, Nevada. Its manager used ChatGPT to create a part-numbering system for over 1,000 products, a job the yard had put off because it would take weeks. When a plasma cutting table broke, he described the problem to ChatGPT and got a fix instead of waiting days for a technician. He also uses it to look up specs for customers' technical questions on the spot.

Which tool did they use?

ChatGPT.

What was the result?

The source reports the part-numbering for over 1,000 products was done in a single afternoon instead of weeks. (as reported by the source)

How did they set it up?

Export your product list with names and sizes. Tell ChatGPT the rule you want for part numbers, and ask for a spreadsheet. Check a sample of the numbers with your shop team before using them.

Answers come only from the source. Questions it doesn't answer are left out.

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

Here is our product list: [paste]. Make a part number for each item using this rule: [item name code]-[thickness in decimals]-[width in decimals]. Keep them short and easy for the shop to remember. Give me a spreadsheet with part number and category.
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