Which AI tools answer customers in Spanish and other languages?
Tools used for this job
Counted by the main tool each business names. We don't rate tools or list prices.
12 real examples
Examples with a reported result come first. Every result is what the linked source reports. Company case studies are written by the tool maker, so read them with that in mind.
1
Roofing Nation is a roofing contractor in the Miami area. The owner set up Grok Bot as an appointment setter connected to his CRM and text platform. Every 5 minutes it checks for new leads, texts them in English or Spanish with real photos of his crew and past jobs, offers two real times from his calendar and keeps following up for 7 days. People on his team still close the sales.
2
A Dallas fast-casual Mexican restaurant gets 45% of its sales by phone, and about 85% of callers order in Spanish. Staff had to choose between the line and the phone, losing 10 to 15% of phone orders. With a Spanish and English voice agent, the owner says phone orders tripled.
3
Air One, a family HVAC, plumbing and electric company in Colton, California with about 12 employees, used an answering service that could only take messages after 5 PM. Its AI agent now books after-hours calls straight into ServiceTitan, in English or Spanish, and books emergencies the same night.
4
My Smile Miami, a dental practice in Miami, put a bilingual voice agent on its phone number. It checks open times, books and reschedules appointments, collects insurance details and sends summaries to the office. Anything outside its set tasks goes to staff.
5
Andrew Flicker is a house-call physical therapist in New York City. Many of his patients speak little English, and almost nobody left voicemails. Now an AI receptionist answers in the caller's language, handles reschedules and cancellations, and texts him a translated transcript.
6
Ola Estate is a small real estate agency near Lisbon, Portugal that helps people buy and rent in Portugal and Spain. Calls came from many listing sites in Portuguese, English and Russian, and nobody was dedicated to answering. They wrote rules for switching languages, and now an AI receptionist answers every call, filters spam and passes on the real leads.
7
A-Town Pizza in Union City, California often runs with just the owner and one other person. Callers were put on hold or missed when the shop got busy. An AI voice agent now answers every call and takes orders in English and Spanish, so staff can serve the people in front of them.
8
Di Prima Pizza Speciale is a chef-owned pizzeria in Redondo Beach, California with many Brazilian customers. Most callers ring at the same time, and a busy line sent them to another pizza shop. An AI voice agent now answers every call at once and takes orders in English, Portuguese and Italian.
9
Big Hat Lawn is a one-person lawn care business in Central Texas. The owner thought he was missing 3 to 5 calls a week while out mowing. He added an AI voice agent, a chat helper on his Squarespace website and text follow-ups, all able to talk in English or Spanish, since about 30% of his customers prefer Spanish.
10
Libardi Service Agency, an independent insurance agency of about 14 people with offices in New York and South Carolina, had no phone cover in the early morning or after hours, no one dedicated to Spanish-speaking customers, and lots of spam calls. It turned on an AI receptionist (nicknamed "Libby") for a planned three-hour test and never turned it off.
11
Soothing Dental is a concierge dental practice in San Francisco. It added an AI receptionist to answer calls, book new visits and reschedule existing ones. About 1 in 10 callers spoke Spanish, and the AI handled those calls too.
12
Richards & Richards Law Firm is a four-attorney firm in Ogden, Utah handling immigration, criminal defense, family law and estate planning. Calls that came in while staff were busy or after hours were a problem, and its live answering service charged extra for every add-on. The firm switched to Upfirst, which it found in Clio's list of assistants. It switches to Spanish when a caller speaks Spanish, sends texts for payment links and scheduling, and books consults after hours.
Questions and answers
Which AI tools answer customers in Spanish and other languages?
On this site, 12 real small businesses use AI to answer customers in Spanish and other languages. The tools named most often are Upfirst (3) and VoiceBit (2); the other 7 use other tools or their own setups. The most common business types are restaurants & cafés (3), contractors & home services (3) and clinics & dental (3).
What kinds of small businesses use AI to answer customers in Spanish and other languages?
On this site: restaurants & cafés (3), contractors & home services (3), clinics & dental (3), real estate (1), insurance agencies (1) and law firms (1). Some use cases count under more than one business type.
Are these real examples?
Yes. Each one links to its source: 1 owner's own story and 11 company case studies. 12 of 12 report a result, and every result is what the source says. Company case studies are written by the tool maker.
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