On this site, 13 real small businesses use AI to screen out spam calls. The tools named most often are Upfirst (6) and Sonant (2); the other 5 use other tools or their own setups. The most common business types are contractors & home services (5), insurance agencies (2) and clinics & dental (2).
Counted by the main tool each business names. We don't rate tools or list prices.
Examples with a reported result come first. Every result is what the linked source reports. Company case studies are written by the tool maker, so read them with that in mind.
An 11-person North Carolina insurance agency got 700+ calls a month, and staff kept stopping work just to transfer calls. Its AI receptionist, Quinn, now answers, routes calls and blocks vendor spam. The agency reports 58+ hours a month freed up and an 8x return on spend.
The owner of Adkins Ranch & Land Care, a land care business in El Dorado County, California, often can't hear his phone over tractors and brush cutters. An AI receptionist now answers with the business name, takes the caller's details, filters spam and remembers returning callers. He reads or listens to every call from his phone.
Handyman Pro, a remodeling and construction business in Oregon's Rogue Valley, found 60% of its calls were spam. The phone now rings a couple of times so the owner can catch regulars, then the AI answers, filters out spam, and texts real callers a link to the booking form, with a transcript sent to the owner.
Ola Estate is a small real estate agency near Lisbon, Portugal that helps people buy and rent in Portugal and Spain. Calls came from many listing sites in Portuguese, English and Russian, and nobody was dedicated to answering. They wrote rules for switching languages, and now an AI receptionist answers every call, filters spam and passes on the real leads.
Jason Akel runs Village Hypnotherapy & Coaching in Orinda, California. Spam calls got so bad that he sent every call to voicemail, and in nine months not one real client left a message. He forwarded his number to an AI receptionist and gave it his website, articles and answers to common questions, so it can explain his services and book consultations.
Dat Cao runs Native Physical Therapy, a solo practice in Annapolis, Maryland that treats athletes. Many people prefer to call with questions, usually while he is with a patient. An AI receptionist now answers, asks what the pain is stopping them from doing, blocks spam and emails him a summary within seconds.
Lil Beaver Brewery is a one-location brewpub in Bloomington, Illinois. Staff answered the phone when free, or it went to the manager's office, so calls were missed and voicemails piled up. A voice AI now answers calls, gives callers accurate information about orders and private events, and screens out robocalls.
A Notch Above Photo Booths in Cleveland, Ohio does weddings, mitzvahs and corporate events. The owner had mostly stopped answering the landline because so many calls were sales pitches. An AI receptionist now answers, covers packages and booking info, and texts him a summary of each call so he can call real customers back, even from an event.
Gardenscape is a landscaping company in Southend-on-Sea, Essex, UK that builds patios, resin drives and paving. The owner gets about 6 to 7 calls a week and used to miss most of them while working. Now an AI receptionist answers, asks the caller about the job and emails him the details, which also lets him spot and skip cold, scam and sales calls.
SouthCal Landscape Corporation, a landscaping and hardscape company in Costa Mesa, Orange County, California, put a custom AI phone agent on its line from June 22 to September 21, 2026. The agent answered every call, screened out spam, handled customer questions and passed the ones it couldn't handle to the team.
Libardi Service Agency, an independent insurance agency of about 14 people with offices in New York and South Carolina, had no phone cover in the early morning or after hours, no one dedicated to Spanish-speaking customers, and lots of spam calls. It turned on an AI receptionist (nicknamed "Libby") for a planned three-hour test and never turned it off.
Solar Smart Living is a veteran-owned solar company serving El Paso, Texas and Las Cruces, New Mexico. It struggled with missed calls and calls going to the wrong place, and customers complained. Podium's voice AI now answers after-hours calls, filters spam, gathers the key details and tells callers what happens next.
East Side Sounds is a recording studio in East Moline, Illinois. The owner was getting almost five times as many spam calls as real ones, so he stopped answering most calls. Upfirst now answers, filters out spam, checks if the caller wants to book a session and texts them the link to the studio's booking page on Wix.
On this site, 13 real small businesses use AI to screen out spam calls. The tools named most often are Upfirst (6) and Sonant (2); the other 5 use other tools or their own setups. The most common business types are contractors & home services (5), insurance agencies (2) and clinics & dental (2).
On this site: contractors & home services (5), insurance agencies (2), clinics & dental (2), event companies (2), real estate (1) and restaurants & cafés (1). Some use cases count under more than one business type.
Yes. Each one links to its source: 13 company case studies. 13 of 13 report a result, and every result is what the source says. Company case studies are written by the tool maker.
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