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Mindbody Messenger[ai]

Turn missed calls into bookings at a wellness studio

Quick answer

Clear Mind Studio is a wellness studio in Perth, Australia (float, sauna, ice bath and massage) founded by Craig and Karen Aird. As services grew they missed more calls and were heading for burnout. An AI virtual receptionist now handles enquiries, bookings and triage 24/7, and only complex questions go to staff.

Business type: Salons & spas. Tool used: Mindbody Messenger[ai]. Result: In January 2021 it handled 189 missed calls, made 15 fully automated bookings, brought 6 new clients and $1,250 in revenue, and passed 34 conversations to staff, the case study says.

Source: Mindbody case study (CaseStudies.com) (Company case study) · Added Thu, Oct 22 · Last updated 2026-10-23

ToolMindbody Messenger[ai]BusinessSalons & spasTaskAnswering calls, Scheduling & bookingsSourceMindbody case study (CaseStudies.com) (Company case study)

How they set it up

  1. Turn on the AI receptionist inside your booking software.
  2. Let it reply to missed calls and enquiries 24/7.
  3. Have it book straight into your schedule.
  4. Send only complex questions to staff.

Result

In January 2021 it handled 189 missed calls, made 15 fully automated bookings, brought 6 new clients and $1,250 in revenue, and passed 34 conversations to staff, the case study says. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Questions and answers

What does the AI agent do here?

Clear Mind Studio is a wellness studio in Perth, Australia (float, sauna, ice bath and massage) founded by Craig and Karen Aird. As services grew they missed more calls and were heading for burnout. An AI virtual receptionist now handles enquiries, bookings and triage 24/7, and only complex questions go to staff.

Which tool did they use?

Mindbody Messenger[ai].

What was the result?

In January 2021 it handled 189 missed calls, made 15 fully automated bookings, brought 6 new clients and $1,250 in revenue, and passed 34 conversations to staff, the case study says. (as reported by the source)

How did they set it up?

Turn on the AI receptionist inside your booking software. Let it reply to missed calls and enquiries 24/7. Have it book straight into your schedule.

Answers come only from the source. Questions it doesn't answer are left out.

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You reply to missed calls and messages for [Studio]. Answer questions about our services, prices and opening hours from our FAQ. Offer to book a session and confirm the day and time. If the question is about health conditions or a complaint, pass it to the team.
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