Let an AI receptionist sort real bookings from sales calls
Quick answer
A Notch Above Photo Booths in Cleveland, Ohio does weddings, mitzvahs and corporate events. The owner had mostly stopped answering the landline because so many calls were sales pitches. An AI receptionist now answers, covers packages and booking info, and texts him a summary of each call so he can call real customers back, even from an event.
Business type: Event companies. Tool used: Upfirst (AI receptionist). Result: The owner says the first booking it caught that he would have missed made it worth it for at least a couple of months. He can now tell in an instant whether a call was a sales call or a customer. No other numbers were given.
Source: Upfirst case study (Company case study) · Added Fri, Oct 23 · Last updated 2026-10-23
Add your packages, event types and booking steps to the AI receptionist.
Let it answer every call and handle common questions.
Get a text after each call that says who called and why.
Call back real customers fast, and skip the sales calls.
Result
The owner says the first booking it caught that he would have missed made it worth it for at least a couple of months. He can now tell in an instant whether a call was a sales call or a customer. No other numbers were given. (as reported by the source)
A Notch Above Photo Booths in Cleveland, Ohio does weddings, mitzvahs and corporate events. The owner had mostly stopped answering the landline because so many calls were sales pitches. An AI receptionist now answers, covers packages and booking info, and texts him a summary of each call so he can call real customers back, even from an event.
Which tool did they use?
Upfirst (AI receptionist).
What was the result?
The owner says the first booking it caught that he would have missed made it worth it for at least a couple of months. He can now tell in an instant whether a call was a sales call or a customer. No other numbers were given. (as reported by the source)
How did they set it up?
Add your packages, event types and booking steps to the AI receptionist. Let it answer every call and handle common questions. Get a text after each call that says who called and why.
Answers come only from the source. Questions it doesn't answer are left out.
Starter prompt
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You answer calls for [Business]. We do [services] for [event types]. Answer questions about our packages from this info: [details]. For people who want to book, get their name, number, event date and type. If the caller is selling something, politely end the call. Text me a one-line summary of every call.
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Black Tie Casino Events runs casino parties for fundraisers, company events and private parties in San Diego. The team works part-time, so calls often went unanswered. An AI receptionist now answers, asks about the event, checks the caller is in the service area, and passes good leads to a person. The team gets an email and text with a summary and transcript after every call.
Above the Line, an audiovisual company in Southern California that has produced events since 2010, uses AI agents to find events and write outreach emails. The owner checks each email before it goes out. An agent also turns an RFP into a priced estimate in a quoting and inventory system it built for them, and it built the new website with 146 venue pages.
A Texas HVAC and plumbing company swapped voicemail for an AI agent on after-hours and overflow calls, plus instant replies to web leads and follow-ups on old estimates. It reports 90+ bookings a month by AI.
