Lil Beaver Brewery is a one-location brewpub in Bloomington, Illinois. Staff answered the phone when free, or it went to the manager's office, so calls were missed and voicemails piled up. A voice AI now answers calls, gives callers accurate information about orders and private events, and screens out robocalls.
Business type: Restaurants & cafés. Tool used: Slang.ai (voice AI). Result: In its first 60 days it saved 43 hours and $774 in labor (worked out at Illinois minimum wage), with an 83.6% successful conversation rate. The manager says it almost completely ended their robo and junk calls.
Source: Slang.ai case study (Company case study) · Added Thu, Oct 22 · Last updated 2026-10-23
In its first 60 days it saved 43 hours and $774 in labor (worked out at Illinois minimum wage), with an 83.6% successful conversation rate. The manager says it almost completely ended their robo and junk calls. (as reported by the source)
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Lil Beaver Brewery is a one-location brewpub in Bloomington, Illinois. Staff answered the phone when free, or it went to the manager's office, so calls were missed and voicemails piled up. A voice AI now answers calls, gives callers accurate information about orders and private events, and screens out robocalls.
Slang.ai (voice AI).
In its first 60 days it saved 43 hours and $774 in labor (worked out at Illinois minimum wage), with an 83.6% successful conversation rate. The manager says it almost completely ended their robo and junk calls. (as reported by the source)
Give the voice AI your hours, menu, events and private room details. Let it answer the same common questions every time. Send calls that need a person to staff.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You answer calls for [Brewpub]. Answer questions about our hours, menu, beers on tap and trivia nights. For private events, get the date, group size, name and number and tell them our events team will call back. For anything else, take a message.
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A voice agent takes phone orders from a live menu, suggests add-ons, adds tax and reads back the total, then the order appears in a Google Sheet the kitchen watches.
A Dallas fast-casual Mexican restaurant gets 45% of its sales by phone, and about 85% of callers order in Spanish. Staff had to choose between the line and the phone, losing 10 to 15% of phone orders. With a Spanish and English voice agent, the owner says phone orders tripled.
Rayo's Pizza in Hayward, California lost about 3 to 4 orders a day when a second call came in and callers hung up on hold. An AI now answers up to 10 calls at once and takes payment over the phone, so pickup is grab and go. It took 60 Super Bowl orders in 5 hours.