Results Medical Aesthetics and Wellness has served patients in the Tulsa area for nearly a decade, led by owner Dr. Laura Bilbruck. Patients often reach out late at night. The practice moved to Podium and set up its AI Employee, Avery, to reply and book around the clock.
Business type: Salons & spas, Clinics, dental & vet. Tool used: Podium AI Employee (Avery). Result: Podium reports 80% faster responses and that 38% of appointments are booked after hours. The owner says, 'Since adopting Podium, we don't have any empty chairs.' Reported in Podium's case study.
Source: Podium (Company case study) · Added Tue, Nov 3 · Last updated 2026-11-03
Podium reports 80% faster responses and that 38% of appointments are booked after hours. The owner says, 'Since adopting Podium, we don't have any empty chairs.' Reported in Podium's case study. (as reported by the source)
Guide: Podium AI for small business: real examples
More businesses doing this job: Which AI tools answer customers after hours for small businesses
Results Medical Aesthetics and Wellness has served patients in the Tulsa area for nearly a decade, led by owner Dr. Laura Bilbruck. Patients often reach out late at night. The practice moved to Podium and set up its AI Employee, Avery, to reply and book around the clock.
Podium AI Employee (Avery).
Podium reports 80% faster responses and that 38% of appointments are booked after hours. The owner says, 'Since adopting Podium, we don't have any empty chairs.' Reported in Podium's case study. (as reported by the source)
Set up an AI that replies to texts, calls and web messages 24/7. Connect it to your booking calendar so it can book, not just reply. Load your treatments, prices you're happy to share, and policies.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You're the after-hours front desk for [med spa]. Answer questions about [treatments] using [info], offer the next open times from [calendar] and book them. Don't give medical advice; say a nurse will follow up in the morning.
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