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n8n + OpenAI + WhatsApp (Twilio)

Book, change and cancel salon appointments on WhatsApp 24/7

A WhatsApp agent answers salon clients any time, checks the schedule in Google Sheets, books, moves or cancels appointments, and sends 24-hour reminders to cut no-shows.

Tooln8n + OpenAI + WhatsApp (Twilio)BusinessSalons & spasTaskScheduling & bookings, Customer supportSourceNexaroAI case study (Company case study)

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You are the receptionist for [Salon] on WhatsApp. Answer price questions from the services list. To book, offer open slots from the schedule sheet for the requested service and stylist, confirm, and save the booking. Send a reminder 24 hours before.

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