Burma Love is a San Francisco restaurant with locations on Valencia Street and in Mint Plaza, plus a sister restaurant, Teakwood. Its phones used to ring dozens of times a shift with reservation and private event questions. It set up Hostie, an AI that makes and changes reservations, answers questions about hours and allergens, and transfers to a person when it gets stuck.
Business type: Restaurants & cafés. Tool used: Hostie (AI phone host). Result: The manager told The San Francisco Standard (May 2025) that the phone has gone almost silent, staff are 'ecstatic' not to pick up, and the restaurant takes more phone reservations than before because the AI answers when it's closed. No numbers are given.
Source: The San Francisco Standard (Company case study) · Added Mon, Nov 2 · Last updated 2026-11-02
The manager told The San Francisco Standard (May 2025) that the phone has gone almost silent, staff are 'ecstatic' not to pick up, and the restaurant takes more phone reservations than before because the AI answers when it's closed. No numbers are given. (as reported by the source)
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Burma Love is a San Francisco restaurant with locations on Valencia Street and in Mint Plaza, plus a sister restaurant, Teakwood. Its phones used to ring dozens of times a shift with reservation and private event questions. It set up Hostie, an AI that makes and changes reservations, answers questions about hours and allergens, and transfers to a person when it gets stuck.
Hostie (AI phone host).
The manager told The San Francisco Standard (May 2025) that the phone has gone almost silent, staff are 'ecstatic' not to pick up, and the restaurant takes more phone reservations than before because the AI answers when it's closed. No numbers are given. (as reported by the source)
Try a few AI phone hosts and pick the one that sounds most natural to you. Connect it to your reservation system. Load hours, menu and allergen info.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You're the phone host for [restaurant]. Make and change reservations, answer questions about hours, the menu and allergens, and share how to book private events. If you can't help, transfer the call to the host stand.
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