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Start an AI receptionist small: book consults and take basic info, staff do the rest

Quick answer

Sunrise Oral Surgery is an oral surgery practice that mostly does extractions and accepts Medicaid. Even with four front desk staff, calls came in all at once and overflow and after-hours calls went to voicemail. The practice started Arini's AI receptionist with a narrow job: book consultations and collect basic patient information. A team member then calls to confirm, gather clinical details and build rapport.

Business type: Clinics, dental & vet. Tool used: Arini AI receptionist. Result: Arini reports the AI began capturing about $9,000 a month in extra production on average within a few months. The co-founder says that if a few hundred dollars of Google ads brought back $27,000 in production it would be one of their best campaigns ever, and 'Arini is actually outperforming that.' Reported in Arini's case study.

Source: Arini (Company case study) · Added Tue, Nov 3 · Last updated 2026-11-03

ToolArini AI receptionist · More examples: AriniBusinessClinics, dental & vetTaskAnswering calls, Scheduling & bookingsSourceArini (Company case study)

How they set it up

  1. Give the AI one narrow job first, like booking consults.
  2. Map out your call scenarios with the vendor and where each caller should go.
  3. Have the AI collect basic info only.
  4. Have a staff member call each new booking to confirm and get clinical details.
  5. Add online scheduling for website visitors, then widen the AI's job later.

Result

Arini reports the AI began capturing about $9,000 a month in extra production on average within a few months. The co-founder says that if a few hundred dollars of Google ads brought back $27,000 in production it would be one of their best campaigns ever, and 'Arini is actually outperforming that.' Reported in Arini's case study. (as reported by the source)

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Guide: AI receptionist for small business: real examples and how to set one up

Guide: AI receptionist for dental offices: real examples and how to set one up

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Questions and answers

What does the AI agent do here?

Sunrise Oral Surgery is an oral surgery practice that mostly does extractions and accepts Medicaid. Even with four front desk staff, calls came in all at once and overflow and after-hours calls went to voicemail. The practice started Arini's AI receptionist with a narrow job: book consultations and collect basic patient information. A team member then calls to confirm, gather clinical details and build rapport.

Which tool did they use?

Arini AI receptionist.

What was the result?

Arini reports the AI began capturing about $9,000 a month in extra production on average within a few months. The co-founder says that if a few hundred dollars of Google ads brought back $27,000 in production it would be one of their best campaigns ever, and 'Arini is actually outperforming that.' Reported in Arini's case study. (as reported by the source)

How did they set it up?

Give the AI one narrow job first, like booking consults. Map out your call scenarios with the vendor and where each caller should go. Have the AI collect basic info only.

Answers come only from the source. Questions it doesn't answer are left out.

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You answer overflow and after-hours calls for [oral surgery practice]. Book a consultation from [schedule] and collect name, date of birth, phone, insurance and the reason for the visit. Don't answer clinical questions; say a team member will call to confirm.
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