Normandy Lake Dentistry is a four-location dental group in Florida. After-hours and overflow calls often went to voicemail while staff looked after patients in the office. It tried Arini's AI receptionist at one location for overflow calls first, then added the other three. The AI now also handles cancellations, insurance questions and after-hours calls.
Business type: Clinics, dental & vet. Tool used: Arini AI receptionist. Result: Arini reports that in the first 30 days the AI booked 47 appointments at one location from overflow and after-hours calls. Since launch it has handled over 1,600 calls a month on average and booked about $39K a month in production, over $500K in total. Reported in Arini's case study.
Source: Arini (Company case study) · Added Tue, Nov 3 · Last updated 2026-11-03
Arini reports that in the first 30 days the AI booked 47 appointments at one location from overflow and after-hours calls. Since launch it has handled over 1,600 calls a month on average and booked about $39K a month in production, over $500K in total. Reported in Arini's case study. (as reported by the source)
Guide: AI receptionist for small business: real examples and how to set one up
Guide: AI receptionist for dental offices: real examples and how to set one up
More businesses doing this job: Which AI tools answer customers after hours for small businesses · Which AI tools replace voicemail or an answering service
Normandy Lake Dentistry is a four-location dental group in Florida. After-hours and overflow calls often went to voicemail while staff looked after patients in the office. It tried Arini's AI receptionist at one location for overflow calls first, then added the other three. The AI now also handles cancellations, insurance questions and after-hours calls.
Arini AI receptionist.
Arini reports that in the first 30 days the AI booked 47 appointments at one location from overflow and after-hours calls. Since launch it has handled over 1,600 calls a month on average and booked about $39K a month in production, over $500K in total. Reported in Arini's case study. (as reported by the source)
Start with one office and only the calls staff can't get to. Have the AI book appointments and answer insurance questions. Send corrections to the vendor and check they're fixed.
Answers come only from the source. Questions it doesn't answer are left out.
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You answer overflow and after-hours calls for [dental office]. Book new patient exams and cleanings from [schedule], answer insurance questions from [list], and take a message for anything clinical. Say a team member will call back during office hours.
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A two-location dental group put an AI receptionist on calls it was missing (about 500 a month), booking patients straight into the schedule. The vendor reports $134k in booked production from September 2025 to April 2026, including $34k in the first full month.
A Grapevine, TX chiropractic and acupuncture clinic with 150+ calls a month put a 24/7 AI on the phones. In the first 30 days it handled 172 calls and booked 32 new appointments, plus many text threads, so staff could focus on patients in the chair.
A dentist running two offices with a single receptionist put an AI on both phone lines. In its first 90 days it handled 1,700+ calls and booked 184 appointments into the practice software, including 12 new patients, about $230K in production.