Pawty Yoga runs puppy yoga classes and private parties in Houston. The owner is usually on the studio floor with the phone off. An AI receptionist answers the phone and the website chat from a list of 120 answers, never makes up a date or price, and takes a message when someone wants the owner. Note: the studio is owned by the founder of the company that makes the tool.
Business type: Gyms & fitness. Tool used: FrontDeskReply (Vela AI receptionist + website chat). Result: From April 9 to October 1, 2026 it answered 417 calls from 290 callers and 74 website chats (72 left an email). 59% of chats came after hours or on weekends, and at least $3,700 in private-party bookings trace back to it, the case study says.
Source: FrontDeskReply case study (Company case study) · Added Wed, Oct 21 · Last updated 2026-10-21
From April 9 to October 1, 2026 it answered 417 calls from 290 callers and 74 website chats (72 left an email). 59% of chats came after hours or on weekends, and at least $3,700 in private-party bookings trace back to it, the case study says. (as reported by the source)
Guide: AI receptionist for small business: real examples and how to set one up
Guide: AI receptionist for gyms and fitness studios: real examples and how to set one up
Our own prompt for copying this setup. Swap in your details. Not quoted from the source.
You answer the phone and website chat for [Studio]. Only answer from our info: classes, ages, private parties, prices, waivers and the schedule. Never make up a date or price. If you can't see a booking, don't confirm it. If someone wants the owner, take their name, number and question. Email me every conversation.
E.F.F.E.C.T Fitness, a performing-arts style fitness studio in Atlanta, kept missing calls and playing phone tag. They added an AI front desk that texts people back when a call is missed, answers questions on the website, and chats with leads on Facebook.
The Hot Room, a hot yoga studio with a few locations in Indianapolis, was growing fast and struggling to keep up with calls and emails while giving students a personal welcome. An AI front desk now texts missed callers, answers common questions and follows up with new students.
Circle Gym, a circuit-training studio in Valencia, Spain, is run by an owner who lives in Denmark. Staff could only call new leads from 4 to 8 PM. Four AI voice agents now call leads within seconds, take callbacks, answer common questions and rebook no-shows. Trial bookings went from 4 to 10 a day.