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CloudTalk AI Voice Agents + SMS

Call every new gym lead within seconds and book their free trial with AI

Quick answer

Circle Gym, a circuit-training studio in Valencia, Spain, is run by an owner who lives in Denmark. Staff could only call new leads from 4 to 8 PM. Four AI voice agents now call leads within seconds, take callbacks, answer common questions and rebook no-shows. Trial bookings went from 4 to 10 a day.

Business type: Gyms & fitness. Tool used: CloudTalk AI Voice Agents + SMS. Result: Trial bookings went from 4 to 10 a day (150% more), with 20+ hours of calling saved each week and every lead contacted.

Source: CloudTalk customer story (Company case study) · Last updated 2026-10-19

ToolCloudTalk AI Voice Agents + SMSBusinessGyms & fitnessTaskLead follow-up, Scheduling & bookings, Answering callsSourceCloudTalk customer story (Company case study)

How they set it up

  1. Outbound agent: calls each new lead within seconds of the form, offers times and texts a confirmation.
  2. Callback agent: answers when a lead calls back after missing the first call.
  3. FAQ agent: answers hours, prices and how the gym works.
  4. Reminder agent: calls people who missed their free trial and offers to rebook.
  5. Have the agent ask 'What time works for you?' instead of sending a booking link. Only about 5% of people booked from the link.

Result

Trial bookings went from 4 to 10 a day (150% more), with 20+ hours of calling saved each week and every lead contacted. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You call new leads for [Gym] seconds after they fill in our form. Say who you are, confirm they asked about a free trial, and ask 'What time works for you?' Offer two open times from the class schedule, book one, and text a confirmation. Answer questions about hours, prices and how classes work. If they say no, thank them and end the call.

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