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Custom AI receptionist (built by Speed Wraith)

Answer every call at a martial arts gym and flag cancellations

Quick answer

Uprise MMA, a martial arts gym in Los Angeles, had new students calling while nobody could pick up. The builder put an AI receptionist on the line that answers questions, books trial classes and flags cancellation calls so staff can try to save the member.

Business type: Gyms & fitness. Tool used: Custom AI receptionist (built by Speed Wraith). Result: Since August 2025 the system has taken 748 inbound calls (including short calls and tests), with 514 real conversations from 396 unique callers, the builder reports.

Source: Speed Wraith case study (Shared by the builder) · Added Wed, Oct 21 · Last updated 2026-10-21

ToolCustom AI receptionist (built by Speed Wraith)BusinessGyms & fitnessTaskAnswering calls, Scheduling & bookings, Customer supportSourceSpeed Wraith case study (Shared by the builder)

How they set it up

  1. Count how many calls come in and how many go unanswered.
  2. Put an AI receptionist on the main line, trained on classes, schedule and the free trial.
  3. Have it book trials and tag each call (new student, cancellation, question).
  4. Send cancellation calls to staff the same day with a short 'save the member' script.

Result

Since August 2025 the system has taken 748 inbound calls (including short calls and tests), with 514 real conversations from 396 unique callers, the builder reports. (as reported by the source)

Guide: AI receptionist for small business: real examples and how to set one up

Guide: AI receptionist for gyms and fitness studios: real examples and how to set one up

Starter prompt

Our own prompt for copying this setup. Swap in your details. Not quoted from the source.

You answer calls for [Gym]. Explain our classes (BJJ, Muay Thai, boxing, kids) and the free trial week. Offer to book a trial and confirm the day and time. If a caller wants to cancel a membership, be kind, take their name and reason, and tell them a coach will call them today.

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